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Did you know we offer the best gaurantees in the business?
Check these out...
Purchase your flooring at our Gold, Platinum or Titanium level warranty and you have up to 120 days to have it replaced...no questions asked, including labor!
(Scroll down to read more)
Our installation guarantee is equal to the wear warranty
of each floor. We have the best installers period!
Come on by the store, shop here online or let us come to you with samples!
Exclusive Carpet One Floor & Home SelectAFloor Carpet Warranties
The Beautiful Guarantee™
Carpet flooring products with a Titanium, Platinum, or Gold SelectAFIoor™ warranty carry The Beautiful Guarantee™ Replacement Warranty (come visit us or call 209-334-5667 for complete details of warranty terms). If at any time after installation and during the terms of The Beautiful Guarantee™ Replacement Warranty you wish to change your new carpet for a different SelectAFIoor™ style or color, George's Carpet One Lodi will replace it free with another SelectAFIoor™ carpet style or color of equal or lesser value. Should you wish to replace your flooring with a SelectAFIoor™ carpet upgrade, you may do so by paying the difference in retail price. No monetary compensation will be paid if a lower priced carpet is selected.
This is a one-time only replacement and does not include replacement of cushion. Simply call George's Carpet One® Lodi within the time frame of the warranty and indicate you wish to choose another SelectAFIoor™ carpet under The Beautiful Guarantee™ Replacement Warranty. This is a replacement warranty and does not apply to matters covered by other warranties.
Replacement includes material and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment, or electronics is the responsibility of the customer.
No replacement will be made with respect to carpet that has been glued down, subjected to abuse, vandalism, alteration, or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchase of a Carpet One® Floor & Home style carpet that has been professionally installed by a Carpet One® Floor & Home retailer or authorized independent installer.
No Questions Asked Replacement Warranty
At George's Carpet One® Lodi, carpets with a Silver or Bronze SelectAFIoor™ warranty carry a No Questions Asked Replacement Warranty*. If at any time during the term of your warranty^ after your carpet is installed, you wish to change the style or color of your new carpet, George's Carpet One® Lodi will replace it with another style or color of equal or lesser value, or if the carpet has been discontinued, carpet of comparable quality will be substituted. Should you wish to replace the carpet with a Carpet One® Floor & Home SelectAFIoor™ carpet upgrade, you may do so by paying the difference in retail price. No monetary compensation will be paid if a lower priced carpet is selected.
This is a one-time only replacement and does not include replacement of cushion or reinstallation charges. Simply call George's Carpet One® Lodi within the time frame of the warranty and indicate you wish to choose another SelectAFIoor™ carpet under the No Questions Asked Replacement Warranty. This is a replacement warranty and does not apply to matters covered by other warranties.
No replacements will be made with respect to carpet that has been glued down, subjected to abuse, vandalism, alteration, or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser of a Carpet One® Floor & Home style carpet that has been professionally installed by a Carpet One® Floor & Home retailer or authorized independent installer. (Come into the store or call 209 334 5667 for other conditions that may apply.)
Limited Wear Warranty
Carpet One® Floor & Home retailer warrants that with proper care and maintenance (come into Georges's Carpet One Lodi to see General Terms and Conditions) the pile of your new carpet will not wear by more than 10% by weight from normal foot traffic for the period specified by the warranty level of the product purchased.
Wear is defined as abrasive fiber loss and not a change in appearance. "Shading," sometimes referred to as "watermarking" or "pooling," is an inherent characteristic of some fine cut pile carpets and is not considered a manufacturing defect. Should you feel that your carpet is not wearing properly, contact your Carpet One® Floor & Home retailer. If your carpet suffers excessive wear (more than 10% by weight) during the warranty period, your Carpet One® Floor & Home retailer will replace the affected area (the worn area and adjacent areas extending to the nearest wall, doorway, or entrance) with identical carpet, or if the carpet has been ^^Hdiscontinued, carpet of comparable quality will be substituted.
Any charges for carpet disposal, new padding, or moving furniture, equipment, etc., are the customer's responsibility. This Limited Wear Warranty does not apply to carpet installed on stairs and in high moisture areas such as bathrooms, kitchens, boats, etc. This limited warranty covers only abrasive wear resulting in loss of fiber. Wear or damage from tears, pulls, cuts, pilling, shedding, matting, crushing, shading or pile reversal, burns, pets, improper cleaning, improper installation, or defective construction is specifically excluded. (Come into George's Carpet One Lodi for other conditions that may apply.)
Limited Stain Warranty
Most carpets have been specially treated to resist stains. Stain resistance means the ability of the carpet pile to resist (minimize or withstand) permanent stains. No carpet is fully stain-proof. Therefore, this limited warranty excludes stains from:
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Non-food and non-beverage substances. |
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Such foods and beverages that contain strongly colored natural substantive dyes as found, for example, in mustard and hot beverages. |
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Substances that destroy or change the color of carpets such as bleaches, acne medications, plant fertilizers, drain cleaners, and plant food. |
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Vomit, urine, and feces. |
The fiber manufacturer provides most stain warranties. Contact the following fiber manufacturers for further information on care and cleaning and limited stain warranties for your specific carpet as specified by the warranty page. Carpets made from fibers by: INVISTA®:Call 1-800-438-7668
ANSO®: Call Anso Smart Lines Consumer Hotline at 1-800-441-8185
WEAR-DATED®: CalI the 24-hour hotline 1-800-633-3208
For all other fibers, call George's Carpet One® Lodi. Should your carpet not perform according to this Limited Stain Warranty for the term of your warranty, the affected area will be repaired or replaced. (Come into George's Carpet One Lodi for other conditions that may apply.) NOTE: Some manufacturer texture retention warranties differ. Please see store for details on your particular carpet. Certain restrictions may apply. Come into George's Carpet One Lodi for more specific information concerning the recommended cleaning methods for your specific carpet.
* Area rugs are excluded from this warranty.
^ The period specified by the warranty level of the product purchased.
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